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Problem
Primary Sales Australia was sourcing hydraulic components from several different suppliers, which led to multiple operational challenges. They frequently received incorrect parts, faced inconsistent supply, and encountered delivery delays. These issues disrupted production schedules, increased administrative workload, and added pressure to meet customer deadlines.
Action
To overcome these challenges, Primary Sales partnered with Armadillo and moved all their hydraulic procurement to a single, reliable supplier. By consolidating every hydraulic component under Armadillo, they streamlined communication, reduced complexity in their purchasing process, and improved order accuracy. Armadillo’s “Fits Right First Time” approach ensured each kit was built with precision, minimising rework and downtime while offering competitive pricing and superior communication.
Result
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Improved efficiency through the consolidation of multiple suppliers into one dependable partner
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Elimination of errors with precision-built kits delivered correctly and on schedule
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Streamlined communication supported by accurate documentation and clear processes
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Outstanding performance recognised as Primary Sales rated Armadillo their #1 supplier for reliability, service, and professionalism
Customer Feedback
“Armadillo has transformed the way we manage our hydraulic supply. Their accuracy, pricing, and communication make them the best supplier we deal with.”
— Primary Sales Australia